Services
position: > Services > Quality assurance
Our company established in accordance with ISO9001 quality assurance model suitable for the company's quality assurance system. Our products by product life cycle quality loop control of the entire process. The quality of customer satisfaction with full commitment to implement.
1 、 Our products are delivered for transportation, have insurance. Including freight borne by the Company, free of freight demand side. During transport of product quality problems caused by the replacement of the company, the cost borne by the Company.
2 、 Effective implementation of the quality of manufactured products "three guarantees"(including repair or return, replacement) commitments, the right quality of our products, or influence the product quality and delivery process, the three bags of all costs incurred by the company bear .
3 、Free product acceptance for the equipment after the warranty period 1 year (12months), during the warranty period, free replacement of defective materials and manufacturing process because issues such as the corresponding components of the damage occurred.
4 、Attaches great importance to the quality of our products user feedback, no matter, calls, letters, within 8 hours to make its opinions and immediately notify the user. Users need to send personnel to the scene, and arrived at the scene within 24 hours, 4 hours to process.
5 、 My company sells products to each customer's lifetime warranty and the implementation of the required supply of spare parts for maintenance.
6 、Free training for the purchaser company operator, so that trainees understand the working principle of the equipment, operational procedures, and maintenance, maintenance methods.
7 、 Our company established a customer file for regular services, tracking and quality tracking.
8 、Members of the company will regularly send feedback comments to the customer unit, the operation of inspection equipment to ensure the normal operation of equipment.
technical support
technical support
Our company's equipment provide comprehensive and effective technical support, according to user needs guidance, and on-site maintenance / maintenance / operation and other technical staff training to ensure that the equipment installation is complete, the buyer can properly use and maintain the equipment . On for the equipment, our company is responsible for running the equipment during the software upgrade and version replacement.